FAQ: TGV New App Download Guide

1. How can I download and install the new TGV App?
Simply search for 'TGV' and download the new TGV app from the Apple App Store, Google Play Store, or Huawei AppGallery to your device.

2. What is the minimum Operating System (OS) requirement to install the new TGV App?
The Operating System (OS) of your device must be IOS 13, Android 10, Huawei Harmony 2 and above.

3. My Mobile could not meet the minimum requirement and/or unable to further upgrade the Operating System (OS), what should I do?
You may visit our website at https://www.tgv.com.my to browse and place orders. Alternatively, you can visit any TGV Cinemas locations and purchase via our Ticketing Kiosk.

4. What is the difference between TGV old App and new App?
New mobile app come with 10 exciting features for a quicker, more convenient, and user-friendly booking experience

1. Biometric ID: Sign in safer, faster, and easier.
2. Favourite Cinemas: Set your favourite cinemas as a shortcut to ticket booking page.
3. Showtimes: View showtimes at your favourite cinema and nearby locations.
4. Quick View: See your orders quickly.
5. Parking Recommendations: Get parking recommendations to park closer to the cinema.
6. Navigation: Get directions with one tap to the cinema location via Google Maps or Waze.
7. Sync Calendar: Sync bookings with calendar to avoid forgetting or double-booking movies.
8. Notifications: Get alerted before the movie.
9. Reminders: Set reminders for upcoming new movies.
10. Manage MovieClub Rewards: Track MovieMoney and redeem rewards easily.

Should you have other enquiries or need assistance, please ask our location team or contact us at [email protected]